Support

Help & contact

Short answers to common questions about the Mac app and the upcoming iPad release. Email us if you’re stuck.

Installing from the App Store

Install Pebble Reef from the Mac App Store. If you bought an optional unlock, use the same Apple Account and choose restore purchases from inside the app shop.

Using Pebble Reef on Mac

The Mac app creates a floating desktop aquarium and a menu bar fish icon. If the tank is behind other windows, use the menu bar icon and choose Show Aquarium. The same menu includes size controls, Send to Back, Minimize, Launch at Login, and Quit.

Pebble Reef on iPad

The iPad version is not available yet. It is being designed as a full-screen aquarium built for touch. Join the iPad waitlist for its launch announcement.

Payments & unlocks

App Store purchases are handled by Apple through StoreKit. You do not need to create a Pebble Reef account. If an unlock is not showing, try restoring purchases from inside the app shop or reopening the app.

Refunds

App Store refunds and billing issues are handled by Apple. You can request a refund from Apple. If a pack appears in your Apple purchase history but not in the app, email support with your platform, app version, and the pack name.

Contact

Email support@pebblereef.app. Include your platform, app version, and a short description.